Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the website of ASIC Master LLC ("ASIC Master," "we," "us"), and your purchase of any repair, training, consulting, logistics, or brokerage service we provide (together, the "Services"). By using this website or engaging us for any Service, you agree to these Terms.

If you are agreeing on behalf of a company or other organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

If you do not agree to these Terms, do not use the website or engage our Services.

ASIC Master provides services to Bitcoin mining operators, including:

• Repair of ASIC mining hardware, including in-warranty MicroBT Whatsminer service as an authorized North American warranty service center, and out-of-warranty repair of MicroBT, Bitmain, and other manufacturers' equipment.
• Technician training programs delivered in person and online.
• Consulting and logistics support for mining operations and data centers.
• Brokerage services for the purchase and sale of mining equipment.

Specific scope, pricing, and turnaround for any engagement are set out in the quote, invoice, work order, or written agreement for that engagement (each, an "Order"). If an Order conflicts with these Terms, the Order controls for that engagement.

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are directed to businesses and to individuals acting in a commercial capacity, and are not intended for consumer household use.

When equipment arrives at our facility, we inspect it, log it, and tag it with a unique identifier. We then diagnose the fault and determine the work required.

Where a repair requires significant component or chip replacement that materially affects cost, we will contact you for approval before proceeding. You are responsible for responding to approval requests in a timely manner. Delays in approval extend turnaround times.

We use new components whenever they are available. For end-of-production or supply-constrained parts, we source the best refurbished alternative available to us. You consent to the use of refurbished components where new parts cannot reasonably be obtained.

Diagnostic and evaluation fees, where they apply, are set out in your Order and may be payable even if you decline the recommended repair.

Equipment sent for repair has, by definition, already failed. You acknowledge the following:

• Not every fault is repairable. Some units are beyond economical repair, and some cannot be repaired at all.
• We do not guarantee that a repaired unit will achieve any particular hashrate, efficiency, uptime, or operating life.
• Diagnosis and repair of damaged electronics carries an inherent risk of further damage, including the risk that a unit becomes unrecoverable during the repair attempt. We exercise reasonable professional care, but we do not accept liability for such outcomes except as expressly stated in these Terms.
• Turnaround estimates are estimates, not guarantees. Parts availability, shipping, approval delays, and fault complexity all affect timing.
• Repair may require updating, reinstalling, or resetting firmware. Configuration data, pool settings, custom firmware, and stored credentials on a unit may be erased. Back up anything you need before shipping.

For in-warranty service performed under our authorization as a manufacturer's warranty service center, the manufacturer's own warranty terms govern that repair. We do not extend, enlarge, or modify them.

Coverage length, start date, and eligibility under a manufacturer warranty are determined solely by the manufacturer — typically one year from purchase for new equipment, though this varies by manufacturer, model, and how the equipment was bought. Check the warranty documentation supplied with your equipment for the terms that apply to it.

For out-of-warranty repair, we warrant our workmanship and the parts we install against defect for thirty (30) days from the date the equipment is delivered back to you, unless your Order states a different period. This limited warranty covers only the specific fault we repaired and the specific components we installed. It does not cover:

• New or unrelated faults arising after the repair, including faults in components we did not service.
• Damage from power events, surges, improper voltage, lightning, or unstable electrical supply.
• Damage from water, humidity, corrosion, dust, contamination, heat, or inadequate cooling or airflow.
• Damage from improper installation, transport, handling, or packaging.
• Units that have been opened, modified, or serviced by anyone else after our repair.
• Units running modified, overclocked, or third-party firmware.
• Normal wear of consumable parts, including fans.
• Any unit whose identifying label or tag has been removed, altered, or made illegible.

Our sole obligation under this limited warranty is, at our option, to re-repair the unit or to refund the amount you paid for the repair in question. Warranty claims must be made within that thirty (30) days window and must identify the original repair.

• Describe the fault accurately and disclose any prior repair attempts, modifications, or known damage.
• Confirm you own the equipment or are authorized by the owner to send it for service.
• Remove or back up any data, configuration, or credentials you need before shipping.
• Package equipment properly for transit, using adequate protection against shock and vibration.
• Ship to the address we confirm to you, and include any reference or RMA number we provide.
• Respond to approval requests, invoices, and return-shipping arrangements promptly.

We are not responsible for equipment that arrives damaged because of inadequate packaging, or for delays caused by incomplete or inaccurate shipping information.

Unless your Order says otherwise, you are responsible for inbound and outbound shipping costs and for arranging insurance on shipments in transit.

Risk of loss for inbound shipments remains with you until the equipment is received and logged at our facility. Risk of loss for outbound shipments passes to you when the equipment is tendered to the carrier. Our liability for equipment in transit is limited to the coverage actually recovered from the carrier or insurer.

Equipment left at our facility after we have notified you that it is ready for return, or after you have declined or failed to approve a repair, must be claimed and any outstanding balance paid.

If equipment remains unclaimed for more than one hundred eighty (180) days after our notice, we may charge reasonable storage fees, and we may treat the equipment as abandoned and dispose of, recycle, or sell it to recover unpaid amounts and storage costs, to the extent permitted by applicable law. We will use the contact details you provided when giving notice, so keep them current.

• Fees are stated in your Order and are payable on the terms set out there.
• Quotes are estimates based on the information available at the time and may be revised if diagnosis reveals additional faults. Material revisions require your approval.
• Late amounts may accrue interest at the lower of 1.5% per month or the maximum rate permitted by law, together with reasonable costs of collection.
• We may withhold release of equipment until all amounts owed for that equipment are paid in full, to the extent permitted by applicable law.
• Fees are exclusive of sales, use, and similar taxes, which are your responsibility except for taxes on our net income.

• Enrollment is confirmed when payment is received or when we confirm your place in writing.
• Cancellation, rescheduling, and refund terms are stated at the time of enrollment.
• We may reschedule or substitute instructors, adjust curriculum, or change the venue or delivery format where reasonably necessary.
• Course materials are licensed to you for your personal or internal business use only. You may not copy, redistribute, resell, publish, or use them to deliver competing training.
• You are responsible for following all safety instructions during hands-on sessions. Training involves live electrical equipment, soldering, and rework tools.
• Completion of a course does not constitute certification by any manufacturer, and we make no guarantee of employment, income, or any particular outcome.

Where we broker the purchase or sale of mining equipment, we act as an intermediary. Unless we expressly state otherwise in writing:

• Equipment sourced from third parties is supplied on the terms offered by that third party, and any warranty is the third party's, not ours.
• Availability, pricing, specifications, and delivery dates are subject to change until an order is confirmed.
• We do not guarantee the condition, performance, hashrate, or remaining life of used or refurbished equipment beyond any inspection result we expressly provide in writing.

NOTHING ON THIS WEBSITE OR PROVIDED IN CONNECTION WITH THE SERVICES IS FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE. Bitcoin mining economics depend on factors outside our control, including network difficulty, Bitcoin price, energy prices, and regulation. You are solely responsible for your own commercial and investment decisions.

Consulting deliverables are advisory. We provide recommendations based on the information you give us and on our professional experience, but we do not guarantee any specific operational, financial, or performance outcome. Decisions you make in reliance on our advice remain your responsibility.

The website and its contents — including text, graphics, logos, photographs, video, course materials, and the selection and arrangement of them — are owned by ASIC Master LLC or our licensors and are protected by intellectual property laws.

We grant you a limited, revocable, non-exclusive, non-transferable license to view and use the website for your internal business purposes. You may not copy, reproduce, scrape, republish, or create derivative works from the website or our materials without our prior written consent.

Manufacturer names and marks, including MicroBT, Whatsminer, Bitmain, and Antminer, are the property of their respective owners and are used for identification purposes only.

You agree not to:

• Use the website or Services for any unlawful purpose or in violation of any applicable export control, sanctions, or anti-money-laundering law.
• Attempt to gain unauthorized access to the website, its systems, or any related network.
• Interfere with or disrupt the website, including by introducing malware or by placing unreasonable load on our infrastructure.
• Scrape, harvest, or systematically extract data from the website by automated means without our written consent.
• Misrepresent your identity, your authority, or your ownership of equipment submitted for service.

The website links to third-party sites and embeds third-party content, including video. We do not control that content and are not responsible for it. Links are not endorsements, and your use of third-party sites is governed by their own terms and privacy policies.

EXCEPT FOR THE EXPRESS LIMITED WARRANTY STATED IN THESE TERMS OR IN YOUR ORDER, THE WEBSITE AND THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT ANY REPAIR WILL ACHIEVE ANY PARTICULAR RESULT.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASIC MASTER LLC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, LOST REVENUE, LOST MINING OUTPUT, LOST BITCOIN, LOST DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THE WEBSITE OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you.

You agree to indemnify and hold harmless ASIC Master LLC and its officers, employees, and agents from any claim, loss, liability, or expense (including reasonable legal fees) arising out of your breach of these Terms, your misuse of the website or Services, your violation of law, or any claim that equipment you submitted for service was not yours to submit.

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, fire, flood, power or grid failure, labor disputes, carrier or supply chain disruption, component shortages, pandemic, war, civil unrest, government action, or changes in law or regulation affecting Bitcoin mining.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict of laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in Cook County, Illinois, and waive any objection to venue in those courts.

Before filing any claim, you agree to contact us and attempt in good faith to resolve the dispute informally for at least thirty (30) days.

We may update these Terms from time to time. The revision date at the top of this page shows when they were last changed. Changes take effect when posted. Continued use of the website or Services after a change means you accept the revised Terms. Engagements already in progress remain governed by the Terms in effect when the Order was accepted.

• If any provision of these Terms is held unenforceable, the rest remain in full force and the unenforceable provision is modified to the minimum extent necessary.
• Our failure to enforce any provision is not a waiver of it.
• You may not assign these Terms without our written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• These Terms, together with your Order and our Privacy Policy, are the entire agreement between you and us regarding the Services.